FAQ

Default solution folder, feel free to edit or delete it.

Can I store CNC-programs and SimCam files in the cloud?
Yes, you can. We recommend you open an account with Dropbox or a similar service. When you have the account, you can share folders between your lap...
Thu, 19 Aug, 2021 at 12:05 PM
What is your telephone number? I need to call you.
We don't offer telephone support. Our support is exclusively ticket-based, and here's why: - You can attach documents, examples, and pictures to...
Wed, 6 Sep, 2023 at 7:57 AM
I get a virus warning when I try to download, install or execute your program. Why?
Sometimes an antivirus program gives out a virus warning by mistake. This is what is called a false positive. We guarantee that our software is 100% free fr...
Mon, 20 May, 2024 at 3:36 AM
Why does not the CNC output from SimCam looks like I want it?
First of all, SimCam is a general CAM system meant to assist the CNC programmer. It is not meant to replace him or her. SimCam can and will be an invaluab...
Mon, 20 May, 2024 at 3:59 AM
I do not understand how the radius compensation work. Can you explain?
Yes, please have a look at the following page: Helpdesk : CNCSimulator.com 
Thu, 19 Aug, 2021 at 12:16 PM
I get an alarm when using negative X, Y or Z values in my program. What to do?
This is because X0, Y0 and, Z0 are the absolute zero positions on our virtual machines. Going negative will trigger the end switches and cause an alarm. To ...
Wed, 6 Sep, 2023 at 8:13 AM
The simulator hangs or gives an error at start, what to do?
If you are not running the latest version, we strongly suggest you download and install it to see  if the problem goes away.  Important note to Windows...
Mon, 27 May, 2024 at 7:46 AM
Why are the machine windows not transparent?
If the windows on the machines are not transparent, the probable cause is that you either are using an older graphics card, and/or the drivers for the gra...
Thu, 19 Aug, 2021 at 12:44 PM
How does D work with G41/G42?
In order to use D values with G41/G42, you need to turn the Tool Offset Registry on in Settings. You will then get a Tool offsets tab in the Inventor...
Wed, 6 Sep, 2023 at 8:23 AM
Macro: Syntax Error
If you get a syntax error on lines containing numbers with decimals. Try this: In Windows Region settings, got to Formats - Numbers and change Decimal S...
Sat, 24 Feb, 2018 at 7:49 PM