FAQ

Default solution folder, feel free to edit or delete it.

Where can I learn more about the program and get news about updates, tips and tricks etc.?
Please see our blog at: The CNC Simulator Blog
Fri, 21 Jan, 2022 at 4:25 PM
Are you using spyware, adware, etc.?
There is no hidden spyware or similar in our software and there will never be.
Tue, 24 Mar, 2015 at 1:54 PM
When I try to simulate a program for my machine, the simulation does not look correct or gives an error. Why?
We are doing our best to make the simulator as compatible as possible with as many machines and controllers as we can. Unfortunately, there is no real stand...
Mon, 24 Jan, 2022 at 9:44 AM
Why the petrol stuff if the program is free?
We consider it a good way to make the users visit our site regularly. You get free software and we get visitors and a possibility to show and promote our si...
Thu, 19 Aug, 2021 at 11:46 AM
I have mailed you but did not receive any answer yet, why?
We cannot promise to answer mail from free users. What we can promise is to read all emails and take them into consideration when we plan for new versions o...
Thu, 19 Aug, 2021 at 11:47 AM
What do I need to run CNC Simulator Pro?
Please see this page: About (cncsimulator.com) 
Fri, 21 Jan, 2022 at 4:29 PM
When I start CNC Simulator Pro it says that it can’t connect to the server, what’s wrong?
Problems connecting with our server can depend on different things.  In some rare cases, our server becomes temporarily overl...
Thu, 19 Aug, 2021 at 11:49 AM
The simulation is slow. What to do?
See this blog post with a video talking about simulation speeds. Click here. Also, have a look at this online help page about things you can do to impro...
Fri, 21 Jan, 2022 at 4:37 PM
How do I get started with the CNC Simulator Pro, is there any tutorial and/or manual I can use?
We have extensive online help and many tutorials and e-learning classes that will help you get started with the simulator. Have a look at these Tutorials...
Tue, 30 Nov, 2021 at 11:18 AM
How can I use CNC Simulator in a place that has no Internet connection?
Unfortunately, you can’t. CNC Simulator Pro needs to contact our servers for licensing as well as online documentation etc. Future plans involve even more o...
Thu, 19 Aug, 2021 at 11:59 AM