Licensing

Solutions regarding our licensing system

My CNC Simulator has expired. How can I reactivate it?
As the popularity of CNC Simulator Pro has grown so much, the amount of license reminder emails we have to send each day has become a burden to our servers....
Thu, 19 Aug, 2021 at 1:00 PM
When I start the Platinum Edition as another user, it starts up as a free license, why?
This is because the license string is registered on a per-user basis. You will need to register it for each user on the machine. If you have many users on e...
Thu, 19 Aug, 2021 at 1:06 PM
Install Educational licenses
See this article.  
Thu, 19 Aug, 2021 at 1:13 PM
I cannot login to the license manager. What is my password?
For security reasons, we have no access to your password. You will need to reset it. See this page: Reset Password
Thu, 19 Aug, 2021 at 1:10 PM
We have bought an Educational license for x number of users. Now, how can I get it installed on my classroom/ lab computers?
Follow these easy steps to get your licenses up and running: 1. Download and install the latest version of the CNC Simulator Pro from our download page, on...
Wed, 18 Aug, 2021 at 10:48 AM
I have bought the Platinum Edition, how do I activate it?
Upon order, you have received a code from us. If not, please contact support and we will send you a code. The auto-generated code you get upon online or...
Thu, 19 Aug, 2021 at 1:15 PM
Where can I find the license ID?
In the Help menu, click on About CNC Simulator Pro. You find the License ID on the last line of the about box. If CNC Simulator Pro has ex...
Thu, 19 Aug, 2021 at 1:18 PM
Can I transfer my paid license to another computer?
Yes, you can. First, install the free version on the new computer. Then, let us know the license ID of the computer you want to transfer from, and the lic...
Thu, 19 Aug, 2021 at 1:20 PM
How do I verify my email?
In version 2.0 and later, you will have to verify your email. This is a way for us to prevent spam. When you sign up for the first time you will get an ema...
Thu, 19 Aug, 2021 at 1:21 PM
How our educational licenses work
Our license server has a list of client PCs for your license. When the license is created, this list is empty. When you start the simulator on the first...
Thu, 19 Aug, 2021 at 1:23 PM